Contact

Have a question about a product or your order? Email hello@rootavelle.com.

Questions about an order

Include your order number and a short description of how we can help.

Shipping

Standard U.S. shipping is free with no minimum purchase. Estimated delivery is 3–5 business days after dispatch. Processing happens before dispatch and may take an additional 1–2 days during periods of high demand. See our shipping policy.

Defective products

Contact us within 30 days of delivery with your order number and a description of the defect. Please contact us before returning a product so we can provide the next steps. Change-of-mind returns are not included. See our refund policy.

Product information

Rootavelle is your store. The Shilajit Gummies shown in our catalog carry the Naururle brand on their packaging. If you need additional ingredient or allergen information before ordering, please email us.